How to handle certain user error reports
Jasper Huijsmans
jasper at lunar-linux.org
Thu Jul 8 09:01:01 GMT 2004
On Thu, Jul 08, 2004 at 10:23:16AM +0200, Auke Kok wrote:
>
> I was reading the scrollback and read:
>
> <crypticreign> i cant get gaim to compile :/
> <crypticreign> strange...
> <crypticreign> mkdir: `/usr/share/pixmaps' exists but is not a directory
>
> after finding out that /usr/share/pixmaps is a file instead of a
> directory, here's what you should do:
>
> * ask the user to do a 'lvu from /usr/share/pixmaps'
>
> this will tell you which module created /usr/share/pixmaps and
> therefore needs to be fixed
>
> the manual hackfix is obvious, but the above information is much more
> important because it allows this problem to be fixed for everyone, so
> keep it in mind if another person drops in!
>
I was wondering, is this directory present on the ISO (can't check myself
right now)? It might be good to add it, if it isn't.
I'm assuming here that the above problem is caused by some module doing a 'cp
image /usr/share/pixmaps' without checking for the existence of the directory
first.
Jasper
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