How To Report Bugs Properly

[Auke Kok]

PLEASE READ CAREFULLY

In the last period there have been a lot of reports of problems reported 
on the mailinglist. This is nice since everyone sees the problems 
incoming and people can exchange opinions about these problems.

However, these ML posts make it very hard for the developers to track 
what is going on and who is taking care of what problem, or do some form 
of tracking and filing of these problems. All in all everyone can relate 
that bugs that are not filed in our tracker have a tendency to show up 
later again before they are taken care of.

Therefore I URGE EVERYONE that in some way or another thinks they have 
found a bug to FILE IT IN THE BUG TRACKER. Last week I counted at least 
15 e-mails on the mailinglist of which some were only 1 line long that 
should have been filed in the Bug tracker. I can assure you that in the 
bug tracker we will not forget them, but in the ML they 
will(unwillingly) be forgotten.

Also I urge everyone that has located (and reported) a bug or serious 
problem in the last 3/4 weeks and reported it in the ML to Please File 
It Again as a bug (please take a little time to do so!). Not only does 
it help you to fill in the details but it helps us also since we can act 
better upon properly filed bugs!


To file bugs, visit:

    http://lunar-linux.org/report

To view open or recently changed bugs:

    http://lunar-linux.org/bugs


Thanks for you cooperation,

sofar